Frequently Asked Questions
Is the product disassembled before shipping?
Yes, the product is shipped disassembled to reduce volume and shipping costs. Comprehensive instructions are included, making assembly straightforward upon delivery.
What colors are available for the carriers?
Our standard colors are blue, red, green, and gray. Custom colors are available upon request for high-volume orders.
Is custom carton packaging available?
Yes, the exterior carton can be fully customized, printed, or branded with stickers, including logo placement.
What is the typical delivery timeframe?
Delivery generally takes 10-15 days after receiving the initial deposit, subject to standard 40HQ container sizing.
What transportation methods do you support?
We coordinate both sea and air freight shipping, utilizing reliable logistics agents with decades of industry experience.
Can I request customized design services?
Absolutely. We offer complete support for custom sizing, colors, logos, and retail packaging layouts to suit specific retail needs.
Brisk Pet
