FAQ
Q1: Can I print my logo on the product? What is the cost?
A1: Yes, logo printing is available. We are good at OEM. You just provide us the design of the logo. We will give you the suggestion of the size and the solution.
Q2: Can I have some samples to check the quality? What is the cost? How to deliver?
A2: Yes, we can provide you our existing samples in stock. Generally, the samples are free. But the freight is collect (paid by your side). We prefer to deliver the samples by the courier, such as Fedex, Dhl, Tnt, Ups and so on. If you have an account of the courier, please provide us.
Q3: What are your terms of delivery?
A3: EXW, FOB, CFR, CIF.
Q4: How about your delivery time?
A4: Generally, it will take 10 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5: What's the standard of package?
A5: Inner box and out carton are made as per international standard. We also can make special design according to your needs. And if necessary, goods will be packed by pallet to avoid any damage.
Q6: What is the MOQ (Minimum Order Quantity) for the reptile terrarium box?
A6: The standard MOQ for this product is 10pcs as detailed in the specifications table.