A: Yes, we are a professional factory specializing in pet products. Our production facility covers 8,000 square meters with robust production capabilities and a reliable quality control system.
Q: Do You Offer OEM/ODM Service?
A: Yes, we have extensive experience in offering professional OEM/ODM services. Custom styling and custom design services are happily offered to match our clients' specifications.
Q: What Is Your Minimum Order Quantity (MOQ)?
A: For online orders, our standard MOQ is 1000pcs per model. For OEM/ODM customizations, we generally require 1000pcs per model, but we are open to discussing smaller quantities as test/trial orders.
Q: What Is Your Standard Delivery Time?
A: Sample orders are fulfilled within 5-7 working days. Bulk production orders generally take between 15-30 working days depending on quantity and order specifications.
Q: How Do You Handle Shipping?
A: We support express shipping options (like UPS, FedEx, DHL, etc.) as well as standard air and ocean transport. We offer transparent shipping quotations through our stable shipping channels. You are also welcome to arrange transport through your own designated forwarder.
Q: What Are Your Payment Terms?
A: Our standard payment terms are T/T (with a 30% deposit requirement, and the balance paid after production is complete). Alternative payment arrangements can be negotiated to match your standard business requirements.
Brisk Pet
